Find quick answers to frequently asked questions about orders, shipping, products, and more everything you need to know, all in one place.

Shipping, Tracking and Delivery

Do you ship internationally?

Yes, we offer international shipping. We deliver to the Netherlands, Germany, Belgium, and most European Union countries, as well as the United Kingdom and the United States.

How long does shipping take?

We aim to process orders within 2-4 business days. Delivery times vary depending on the destination and the chosen shipping method.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number by email. You can use it to follow your package’s journey.

What is your return policy?

You can return unopened and unused items within 14 days of receipt. Please contact us first at lovemylashestoo.nl@gmail.com to initiate a return.

How can I contact customer service?

You can reach us anytime via email at lovemylashestoo.nl@gmail.com. We strive to respond within 24 hours on business days.

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