Terms of service

Terms of Service Lovemylashestoo

This website is operated by Lovemylashestoo. Throughout the site, the terms "we", "us", and "our" refer to Lovemylashestoo. Lovemylashestoo offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By using our site or making a purchase from Lovemylashestoo, you agree to these terms:

1. Definitions

In these Terms of Service, the following definitions apply:

  • “Website” refers to the Lovemylashestoo website, including all its subdomains and content.

  • “We”, “Us”, “Our” refer to Lovemylashestoo, the owner and operator of this website.

  • “You”, “User”, “Customer” refer to any individual or entity who accesses the website, browses, purchases products, or uses our services.

  • “Products” refer to all eyelash-related items, accessories, and any other goods offered for sale on the website.

  • “Service” refers to all functions, tools, features, and content provided on or through the website.

  • “Terms” or “Terms of Service” refer to this agreement that governs the use of the website and services provided by Lovemylashestoo.

2. Overview

This website is operated by Lovemylashestoo. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional policies referenced here or available via hyperlink. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

3. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or state of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

4. Intellectual property

All content on this website, including  text, images, product descriptions, logos, icons, videos, and website layout, is the exclusive property of Lovemylashestoo or its content suppliers, and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, publish, display, modify, or create derivative works from any part of this website or its content without prior written permission from Lovemylashestoo.

The name Lovemylashestoo, our logo, and all related names, designs, and slogans are trademarks or registered trademarks of Lovemylashestoo. Unauthorized use is strictly prohibited and may result in legal action.

Use of our website does not grant you any rights or licenses to use any intellectual property owned by Lovemylashestoo or any third party.

5. Account information

You agree to provide accurate and complete account information when registering. It is your responsibility to keep your account details secure and to notify us immediately of any unauthorized access.

6. Privacy

Your personal data is processed in accordance with our Privacy Policy. By using our services, you agree to the collection and use of information as outlined in the Privacy Policy.

7. Orders and Payments

When placing an order, you agree to provide accurate and complete billing information. Payment is required before an order is processed. Lovemylashestoo accepts multiple payment methods.

8. Prices

We reserve the right to change prices at any time without prior notice.
However, the price charged for a product will be the price in effect at the time your order is placed.

Lovemylashestoo is not responsible for pricing errors or inaccuracies caused by technical issues.
If a product is listed at an incorrect price, we reserve the right to cancel or refuse the order.

9. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account and other information, including your email address, credit card number, and expiration dates, so that we can complete your transactions and contact you as needed.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Lovemylashestoo. These links are provided for your convenience only.

We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites.
We do not warrant and will not have any liability or responsibility for any third-party materials, websites, or services.

Your use of third-party websites is entirely at your own risk and subject to their own terms and conditions and privacy policies.
We recommend that you review the terms and privacy policies of any third-party websites you visit.

11. Delivery and Shipping Policy

  • Shipping Methods and Delivery Times

We offer several shipping options to meet your needs. Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided during the ordering process.

  • Order Processing Time

Orders are typically processed within 2-4 business days after payment confirmation. Weekends and public holidays may affect processing times.

  • Shipping Costs

Shipping fees are calculated based on the destination, weight, and size of the package and will be displayed at checkout.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

  • Lost or Damaged Packages

Lovemylashestoo is not responsible for lost or damaged packages once they have been handed over to the carrier.
If your package is lost or damaged, please contact the carrier directly to file a claim.
If a product is defective or incorrect upon arrival, please notify us within 48 hours of receipt at lovemylashestoo.nl@gmail.com

12. Refund Policy

You may return items within 14 days of receipt, provided they are unused, unopened, and in their original packaging.

Non-returnable items: Products purchased on sale, custom-made items, or specially ordered products are not eligible for a refund.

13. Force Majeure

Lovemylashestoo shall not be held liable for any failure or delay in the performance of its obligations due to unforeseen events, including but not limited to force majeure, natural disasters, strikes, or government restrictions.

14. Customer Service and Contact Information

If you have any questions or comments, please contact Lovemylashestoo at lovemylashestoo.nl@gmail.com